Frequently Asked Questions
Read some of the common questions we get asked about our holiday park. If you have a different question, please call us on 02 4332 1107 or email firstname.lastname@example.org and our friendly staff members will be happy to help you.
When can I check into my cabin or site?
You can check into your cabin or site at 2pm on the first day you have booked. If you’d like to arrive earlier, please check with reception to see if your booked accommodation is available.
When do I have to check out of my cabin or site?
Check out is at 10am on the last day you have booked. If you’re staying at one of our campsites, please ensure your site is packed up and clear by 10am.
Can we extend our stay?
We’d love you to stay, as long as we have the availability. Please check with reception staff to find out what’s available.
Can I bring my dog with me?
Unfortunately no. For the consideration of other guests, there are no pets allowed at the holiday park.
What is your noise restriction policy?
We want you to enjoy your stay with us, but we ask that you respect the wishes of other guests. We request for noise to be kept to a minimum after 10.30pm, and have on-site security staff to enforce this if necessary.
Are there any other rules of the park?
The speed limit around the park is 8km/h, and helmets must be worn at all times for bike, scooter and skateboard riding.
What are your opening times?
Reception is open daily from 8am – 5pm.